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Managing Mobile Devices

The ARB has received multiple requests to look at solutions for managing mobile devices in the enterprise. Currently, we are not adhering to what most "experts" consider best practice in the management of mobile devices. The following paragraph is an excerpt from a recent Forrester Report entitled "Market Overview: On Premises Mobile Device Management Solutions":

"To implement your enterprise mobile strategy, IT infrastructure and operations (I&O) professionals must invest in a mobile device management (MDM) solution. This essential technology allows I&O professionals to support multiple platforms and form factors, extend management and security policies
to both corporate-liable and employee-owned devices, and automate service desk support. This is especially important as I&O develops bring-your-own-device (BYOD) programs to support the business needs and high expectations of its empowered workers."

Recommendation: DTS recently extended Symantec's End-Point Protection Contract for three years. Security should complete it's review of the Semantic solution to ensure that it meets state requirements. If it does, DTS should implement as an enterprise solution. If not, DTS should develop requirements for a mobile device management bid.